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Note that by visiting or shopping at this web site, you are accepting the following conditions regarding the website and its' provided features.


Table Of Contents

Your Privacy:

Details regarding our information collection and subsequent management practices may be reviewed specifically in our Privacy Policy.

Your Account:

By using this site, you are considered responsible for maintaining the confidentiality of your login account username and password and for restricting access to your personal computer or otherwise protecting such information. If you are under age 18, you may use this website only with involvement of a parent or guardian.

Please Note:We reserve the right to refuse service, terminate accounts, and/or cancel orders at our sole discretion.

Product Descriptions/Labeling:

Mountain Orchids attempts to present its' products, prices, and accompanying descriptive content as accurately as possible. However, we do not warrant that all such site content to be error-free.

Please Note:  Product photos representing an item are provided to show what a product is likely to look like with proper care and treatment.  Unless stated otherwise, they do not always represent the size of the plant as sent.  Oftentimes, photos may illustrate a mother plant which may be larger than the propagations offered.  In many cases a product's details page will have a "gallery" of multiple images; oftentimes (though not always) the last image/s in the gallery is indicative of the typical plant size offered.  In any case, it is always safe to go by the product description which will include a size (in inches) of the pot (if offered as potted) in which the established plant that will be sent.

Should it be noted that a product's description is in error, or that a product offered by Mountain Orchids was not as described, please Contact Us so that we may post an immediate correction and/or take appropriate measures.


Despite our best efforts, human errors (or gremlins) may result in a rare misquoted price. Should an item's correct price be significantly different than our displayed price, we reserve the right to contact you for instructions prior to the order's fulfillment and shipment.

Guarantee / Losses:

Satisfaction with our material upon receipt is guaranteed! Live plants, of course, are subject to proper subsequent after-care & available conditions and therefore their future productivity cannot be guaranteed. Despite this, should you do have problems, please let us know.

While Mountain Orchids does its best to ensure a safe and timely shipment for all orders, many aspects of delivery (such as weather and unpredicted in-transit delays) are simply beyond our control. Therefore, please note that ultimately all risks of loss are passed to the purchaser once your shipment has been delivered to the carrier. Should a shipment arrive with obvious damage, please be sure to immediately contact the carrier to file a damage report as well as to Contact Us to report the existence of a problem. We will, wherever possible, work with you to resolve the issue to your satisfaction.

Site Policies & Site Modifications:

Please review our other policies, such as our pricing policy, posted above on this site. These policies also govern your visit to Amazon.com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

License & Site Access:

Mountain Orchids grants you a limited license to access and make personal use of this site and does not include any resale or commercial use of this site or its contents. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of its owner.

Reviews, Communications, & Submitted Identifiable Content:

Registered users may submit Product Reviews, request to receive Newsletters and/or Product Notification messages, and use Form-Mail and/or Email to contact the site personnel though this website. Some of these services are subject to review and censorship of content if it is deemed illegal, unsafe, obscene, threatening, defamatory, or otherwise objectionable. Accounts identified as sources of software viruses, spam, or whose submitted content is suspected to for nefarious personal or political gain, as well as any account-holders attempting to impersonate or purposely submit false information (including but not limited to stolen credit cards) are subject to account cancellation as well as possible criminal prosecution.


All significant content included on this site, including text, graphics, as well as the resulting layout theme, are property of Mountain Orchids, and as such is protected by United States and international copyright laws.

Limitation of Liability:

Mountain Orchids cannot guarantee that all digital content, email, or other services delivered by, or is otherwise made available through this site and its hosting server, are free of viruses or other harmful components. Mountain Orchids is not to be held liable for any damages arising from the use of this site.

Certain state laws may not allow such limitations. If these laws apply to you, you might have additional rights.

Contact Us:

Should you have other questions or concerns about these privacy policies, please Contact Us through one of the means outlined on the Contact Us page.